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How does Marzo AI decide what’s relevant to me personally?

Updated over 3 weeks ago

Marzo AI personalizes your experience by continuously learning what matters to you—based on your role, your work patterns, your organizational relationships, and your own feedback.


How Personalization Works

1. Role & Org Data

  • Org chart and reporting lines: Marzo uses your title, manager, direct reports, and project teams to understand who and what is likely important for your work.

  • Team memberships and collaborators: Context from meetings, projects, and people you work with most frequently is prioritized for your briefs and alerts.

2. Conversation Analysis

  • Communication signals: Marzo analyzes the conversations you participate in (Slack, meetings, PRs, tickets, etc.), paying attention to your mentions, direct messages, and your engagement on specific topics or threads.

  • Recent activity: If you’re active in a discussion about a project, Jira ticket, or customer, Marzo knows to surface related updates, blockers, or risks in your brief or meeting prep.

3. Behavioral Feedback

  • Your actions teach Marzo: Every time you interact with a brief or alert—marking an item as “Done,” “Mute,” or “Follow”—Marzo AI learns what’s valuable to you and what’s noise.

    • Example: If you mute updates about a specific project or topic, Marzo deprioritizes similar items in the future.

    • Example: If you follow a project, Marzo keeps those updates front and center.

  • Thumbs up/down: Quick feedback on briefs or context items directly informs what Marzo should show more or less often.

4. Continuous Improvement

  • Natural language queries: When you use the Assistant to ask questions (“What’s blocking our next release?”), Marzo observes which answers you engage with, improving future relevance.

Personalization is always evolving: The more you use Marzo—and the more feedback you provide—the more precisely it adapts to your needs and working style.

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